Frequently Asked Questions

Everything you need to know about your Deliberti luxury shopping experience.

Are the products on Deliberti authentic?

Yes, all products sold on Deliberti are 100% authentic. We are authorized retailers for all the brands we carry, and each item is shipped in its original packaging with all designer tags and authenticity cards included.

What are your international shipping options?

We offer worldwide express shipping via premium couriers. Delivery times typically range from 2-5 business days depending on your location. You will receive a tracking number as soon as your order leaves our warehouse.

What is your return policy?

We accept returns within 14 days of delivery. Items must be in their original, unused condition with all security tags and packaging intact. Please note that return shipping costs may apply depending on your region.

How do I determine the right size for me?

Since we stock various international designers, sizing can vary. We provide a detailed size guide on each product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style consultants for specific measurements.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. In certain regions, we also offer deferred payment options through Klarna.

Will I have to pay import duties and taxes?

For orders within the European Union, no additional duties apply. For international orders, customs duties and taxes are calculated at checkout for some countries, while others may be DDU (Delivery Duty Unpaid), meaning you are responsible for local fees upon arrival.